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Refund Policy
Refund Policy - the basics
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Report any issues immediately to our staff (our stores are staffed during all business hours).
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Refunds are investigated on a case by case basis by the ownership.
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We not offer cash refunds; only credits for washing/drying.
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If you had a machine error, you must tell us the date the error occurred, the nature of the error, and the machine number.
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All refund requests must be made within 7 days of the event, in writing via email or in person at the store.
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